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Event Access overview

Event Access and Distribution Method
Event Access Types is the name of the ticket, and how those guests will be treated at the door during check-in. Distribution Method is the way those tickets will be distributed to guests, and determines their RSVP, registration, or purchase process. Tickets can be distributed in several ways:

Event Type and description Distribution Method Price and Service Fee First Come, First Serve

Public Registration

These events are free, and open to anyone with the Public URL. Best when you plan to share through social media or emails outside Event Farm, and when there is not a list of guests to be invited.

Public $0

N/A

Public Purchase

These events require paid attendance. Best when there is not a list of guests to be invited.

Public Set Price to $1 or greater, and set Service Fee (if applicable) N/A

Invite to RSVP

These events are free, and limited to the guests you invite by adding them to the Guest List. You cannot invite more people than the quantity available for the Access Type.

Invitation $0 Disabled

Invite to RSVP (FCFS)

 These events are free, and limited to the guests you invite by adding them to the Guest List. You can invite more people than the quantity available.

Invitation events see a confirmation rate of about 15% of invited guests. First Come, First Serve is helpful because you can invite more guests than you have space for, knowing that most guests you invite are not likely to confirm.

Invitation $0 Enabled

Invite to Purchase

These events require paid attendance, and limited to the guests you invite by adding them to the Guest List. You cannot invite more people than the quantity available for the Access Type.

 Invitation Set Price to $1 or greater, and set Service Fee (if applicable) Disabled

Invite to Purchase (FCFS)

These events are free, and limited to the guests you invite by adding them to the Guest List. You can invite more people than the quantity available. 

Invitation events see a confirmation rate of about 15% of invited guests. First Come, First Serve is helpful because you can invite more guests than you have space for, knowing that most guests you invite are not likely to confirm.

  Set Price to $1 or greater, and set Service Fee (if applicable) Enabled 

 

Note: FCFS stands for First Come, First Served and is only applicable to Access Types that have Distribution Method set to Invitation. When enabled, you can invite more guests than your Access Type's Quantity setting allows. For Invitation events, only about 15% of guests confirm - if your goal is to fill a room with 100 invited guests, enable First Come, First Serve, and invite 650 guests. Don't worry - once all 100 spots are confirmed by guests, other guests will no longer be able to RSVP.

Creating a new Access Type 
1) Select an event, then Event Configuration > Event Access > Create New. 

2) Create a name for the Access Type, select how tickets will be distributed (i.e. Public Registration or Invitation), the Start date and time (when tickets will become available), and End date and time (when tickets will no longer be available). Enter Quantity (the total number of tickets for the Access Type), whether guests will have the option to bring plus ones (Registration Limit), and if applicable, a price and service fee. Decide whether the ticket is transferrable, and if applicable First Come, First Serve. Lastly, set the Sort Order (the order in which Access Type options will appear on the Registration Form. This option typically only matters for Public Registration / Public Purchase events with multiple Access Types.)

3) Confirm details, then Save.

Deleting an Access Type 
To delete an Access Type, select the Edit button to the right of the Access Type, then Delete. Confirm to delete the Access Type.

Deleting Access Type(s) will also delete any guests on the Guest List who have been invited, RSVP'd, Registered, or Purchased a ticket from the deleted Access Type(s). If an Access Type needs to be deleted or re-created, and guests have already registered to the Access Type, download a Guest Summary report first. It contains all the information about guests and their registration. Guests can be manually re-added to the new type once created.

Ticket Block
A Ticket Block is a way to give tickets to donors, sponsors, or others who will be responsible for managing their guests. Ticket Block users will receive an email to create an Event Farm account, or sign in to their existing account. They can invite guests individually, and have access to invite guests directly from a mobile device using the Listed app. After inviting guests, they can re-send invitations or confirmations, add additional guests, and remove guests.

Changes made to a Ticket Block Guest List are also made to the event's Guest List, giving the Ticket Block user control over their guests, and minimizing the work you as the event organizer need to do.

Related articles:
What's the difference between public and invitation Access Types?
Ticket Block for event organizers
Ticket Block for Ticket Block Users

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