Adjusting ticket quantities and availability

After creating Access Types (tickets) in Event Access, there may be a need to adjust the number of tickets available, or change when tickets begin or are no longer available. Follow the steps below to make these changes.

Increase or Decrease the number of tickets available

  1. Select Event Configuration > Event Access
  2. Select your Access Type > Edit
  3. Update Quantity to the new number of available tickets
  4. Save

Change when tickets are available
The time for accepting registrations or RSVPs can be extended or ended by adjusting the Access Type's Availability End Date and time.

Selecting an End Date and time in the past will immediately close ticket availability - guests will no longer be able to RSVP, register, or purchase. Selecting an End date and time in the future extends ticket availability, and will close automatically at the selected date and time.

To change when tickets are available, go to Event Configuration > Event Access > Access Type: Edit > adjust End Date and time > Save.


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