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How do I configure email masking?

To setup email domain masking, you and your IT team will need to configure the desired domain’s DNS with 2 new TXT records.  This will identify through the Sender Protection Framework (SPF) and DomainKeys Identified Mail (DKIM) that Event Farm is authorized to send emails on behalf of the desired domain.

Both SPF and DKIM DNS records are required to configure email masking. Without the DKIM DNS record, email masking cannot be configured for your account.

SPF
There are 2 supported methods for adding the appropriate SPF DNS records, through our domain or by specifying each of our sending IP addresses.  Both require a new or updated DNS record with the following information:
 
No EXISTING SPF record
Name : [Blank or Root Level]
Type : TXT
Value : v=spf1 include:eventfarm.com ~all
 
EXISTING SPF record
Add either of the following values to the appropriate place in your DNS record
 
 
OR 
 
ip4:23.253.211.221/32 ip4:184.106.16.5/32 ip4:52.36.126.62/32 ip4:35.163.139.47/32
 
SPF can be verified as publicly available through https://mxtoolbox.com/spf.aspx and entering your desired domain.  The appropriate result should look something like this:
 
SPF_verification.png
 
DKIM
Even if your company does not implement or support DKIM, adding this DNS record is required as it validates the email being sent from the Event Farm servers is permitted:
 
Create a new DNS record with the following information:
Name : eventfarm._domainkey
Type : TXT
Value : v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCtoCuQ3B0SXlkfdYa7oEG/Fy60hzPBDg6KJ56nS/sZJYtd2mcgZnGGMG2p0u3IUxzWEwAZzhM9zCABTdJNKnGbPRKMijsDeCVRBm8kF3BL2vZQbhkwlowDXETGxT4wja9wecztgxtIeUrsuUomdpKPXzupuSYVeSIMKs4Zd0BnPQIDAQAB;

NOTE: Please ensure the VALUE contains no newline or carriage returns.  It should be a single line of text.

DKIM can be verified as publicly available through https://mxtoolbox.com/dkim.aspx and entering your desired domain with the “Selector” being “eventfarm". The appropriate result should look something like this:
 
DKIM_verification.png
 
Please verify that both of these DNS entries are ‘green’ on the MxToolBox website prior to notifying your Account Manager.
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