Support is available to account administrators, from 9am to 6pm Eastern, Monday through Friday. Administrators can contact Support by submitting a request, which is the fastest way to resolve an issue.
Administrators can also contact us by telephone at 888-612-6852. Please leave a voicemail with as many details as possible (login email address, event name, detailed description of your question or issue and where/when it's occurring), and we be sure to return your call as soon as possible.
While we are able to respond to and resolve most requests within a few hours, we may need up 8 business hours.
We know questions and issues need support as quickly as possible - we appreciate your patience as we work to answer our your requests.