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Adjusting ticket quantities and availability

After creating tickets, there may be a need to adjust the number available, or change when tickets begin or are no longer available. Follow the steps below to make these changes.

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Change the number of tickets available
Adjusting ticket availability is a two-step process.

Under Tickets, Invitations, Registrations, select Edit next to the Ticket Type ("What are you giving out") > change quantity > Save & Next > close the window. Do not make any changes on the page that loads after Save & Next.

Then, select Edit next to the Ticket Stack ("How are you giving it out") > change quantity to distribute > Save & Next > Save & Close > Close.

The Ticket Type and Ticket Stack numbers should be updated. If not, refresh the page.

Change when tickets are available
Ticket registrations can be extended or closed by adjusting the Ticket Stack's End time.

Selecting a past end date or time will immediately close ticket availability - guests will no longer be able to RSVP, register, or purchase. Selecting a future End date and time extends ticket availability, and will close automatically at the selected date and time.

To change when tickets are available, go to Tickets, Invitations, Registrations > How are you giving it out? > select Ticket > Edit > adjust End date and time> Save & Next > Save & Close.

 

 

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