Email masking allows your company or organization to send emails from your email domain, rather than from eventfarm.com, which means greater brand recognition, the best email deliverability, and your company or organization name stays top-of-focus for guests.
Check out the attached IT setup guide, and contact your Customer Success Manager to add this feature to your Event Farm subscription.
Once your domain is configured within Event Farm, a new Domain Masking section will appear when creating or editing emails. User Account must be typed in, and Domain must be selected from the dropdown menu, or the email will be sent from an Event Farm email address.
If the email will appear as coming from firstname.lastname@example.org, the User Account is "farmhand", and the Domain is "eventfarm.com".
To remove email masking from a design, leave the User Account and Domain fields blank, then Save My Design.