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Reports overview

Event Farm has ten pre-configured reports to choose from, and they can be downloaded by selecting an event, then Reports > select Report Type > Name the report, choose a file format, and fields to include > Generate Report.

Most reports are available to download as either a CSV or HTML file. HTML reports open with a web browser. CSV files can be opened with a spreadsheet program, such as Microsoft Excel, or Apple's Numbers for Mac and iOS.

Reports may take a few minutes to create - most are ready within five minutes, but may take up to 20 minutes. Select Previously Generated Reports to see if your report is finished, and to view all requested reports for the event. The event organizer will receive an email each time a report is ready.

Report Types
Guest Summary: The most comprehensive report with guest information, including name, purchase method and amount, Check-In time, and more.
Confirmed Guest List: Guest Summary information for Confirmed guests only
Unconfirmed Guest List: Guest Summary information for Unconfirmed guests only
Purchase List: Billing and shipping information for ticket purchases, as well as purchase amounts and refunds processed.
Waiting List: People who were unable to register or purchase a ticket for an event. The Waitlist link is available on the Event Settings page, and must be inserted into an email design or Web Presence > After Closing Message or Sold Out Message. 
Graphical Check-In Report: Post-event report with a chart of Total Guests Checked In and graph of Check-Ins by Time.
Transfer List: View ticket transfers, including the name of the original ticket owner and the name of the new ticket owner, when the transfer occurred, and if it was successful. This information can also be found under Guest List > View Transfers. View Transfers does not appear until the first transfer has been initiated for an event.
Ticket Block Users: Names and email address for all Ticket Block users, as well as the number of tickets used (Confirmed guests) and the number of tickets allocated to the Ticket Block.
Email Deliverability Report: Guest information, as well as Last Email Action (Processed, Bounced, Delivered, Opened, Clicked) and Date and Time of Action.
Event Sent Emails Report: All emails sent for your event. Includes date and time emails were sent, email addresses, type of email, Subject, Read status, and Bounced status.

 

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