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Tickets, Invitations, Registrations overview

Tickets, Invitations, Registrations displays statistics about the event’s guests, as well as the ability to create new Ticket Types, Stacks, and Blocks.

Statistics
Confirmed Guests: The number of guests who have registered, purchased, or responded yes to an RSVP for the event
Current Exposure: Number of publicly available tickets and confirmed and unconfirmed invitations
Potential Exposure: Number of publicly available tickets, confirmed and unconfirmed invitations, and invitations in ticket blocks not yet sent
Guests Checked-In: The number of guests checked in to the event

Ticket Types, Ticket Stacks, and Ticket Blocks
A Ticket Type is the name of the ticket. A Ticket Stack is the way those tickets will be distributed. For example, with 100 Ticket Types named General Admission, 50 could be in a Public Purchase Ticket Stack, while the remaining 50 could be in an Invite to RSVP (First Come First Serve) Ticket Stack. Commonly, clients will set a Ticket Type, and allocate all those tickets to one Ticket Stack, separating invitations, registrations, and purchases.

A Ticket Block is a way to give tickets to donors, sponsors, or others who will be responsible for managing their guests. Ticket Block users will receive an email to create an Event Farm account, or sign in to their existing account. They can then upload a Guest List, or invite guests individually. After inviting guests, they can re-send invitations or confirmations, as well as removing guests, or adding additional guests.

Creating a new Ticket Type
Select an event, then Tickets, Invitations, Registrations > Add New Type / Stack.

1) Create a name for the ticket, set the number of tickets, add a description for the ticket, and choose where in the list of available tickets it will appear on the registration page.

2) Select how tickets will be distributed, how many will be distributed, select if the tickets are transferable or not, and when tickets will be available for purchase or registration. FCFS stands for First Come, First Served. This option allows you to send out more invitations than there are available spaces, to get as many people as possible to your event. After tickets have sold out, or reached their End time, guests can no longer register or RSVP for the event, regardless of ticket type. Tickets can be distributed in several ways:

  • Public Registration
  • Public Purchase
  • Invite to RSVP (FCFS)
  • Invite to RSVP
  • Invite to Register (FCFS)
  • Invite to Register
  • Invite to Purchase (FCFS)
  • Invite to Purchase

3) Depending on the distribution method, up to three emails may be set: Invitation, Confirmation, and Declination. Emails can be created and customized in Email Center > Designs, or select “Create default email,” which will use an Event Farm design. Also set the Maximum Allowed, which is the total number of tickets, invitations, or registrations per guest.

4) Confirm the distribution method, quantity, and the open and closing times for this ticket stack

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