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Event Info & Settings overview

Event Info & Settings is the place to see when and where the event will take place, high-level overview of number of guests and revenue, and manage settings that will affect guests when they RSVP, register, or purchase tickets to an event.

Edit Event Details
Edit the event name, start and end times, location name, location address, the Event Email Address, social media links, tags (for identifying events within Event Farm, and browser window title.

Event URLs
Public Site: The main event page
Public Site Email: The email address from which invites and other event emails originate
Transfer: Allows guests to transfer their tickets to someone else, if tickets are set to transferable 
Waiting List: Allows guests to enter their information so they may be contacted if more tickets become available
Invite Reveal: The web page on which guests will enter their email address to find their invitation (only appears if Event Settings > Allow for Invitation Reveal is set to Yes)

User Roles for this Event
More details can be found in Adding additional users to an event

Event Guests
Event Guests shows high-level ticketing information. More details can be found in Event Access overview, under Statistics.

Time Until Event
A countdown to the start of the event

Net Revenue
Withdraw Funds: Choose the amount you would like to withdraw from the event
View Purchases / Process Refunds: See the name and email address for guests who have purchased, as well as the purchase amount, credit card type, option to print or email the receipt, and the time of the transaction. Select the dropdown menu to the left of the guest’s name to see the Ticket Types purchased.

To refund a guest, select Process Refund, and enter an amount to refund. Refunding a guest does not remove the guest from the Guest List - guests must be manually removed from the Guest List.

Invitation Reveal
Requires guests to enter their email address, and if it matches an email address in Guest List, guests will be taken to their registration page. The Invitation Reveal link appears in Event URLs, and can be included in invitation emails.

Duplicate Invitations
Allows an Event Organizer or Ticket Block User ticket block to invite a guest who has been invited through a different list. Disable this option if guests should not be invited more than once. Disable this option to ensure guests are not invited more than once.

Editable Name Fields
Allows guests invited to an Invite to RSVP, Invite to Register, or Invite to Purchase Ticket Types to change their first and last name when registering.

Editable RSVP Responses
Allows guests to change their RSVP and Guest Questions responses.

Require +1 Information
Requires guests to enter first and last name, as well as email address, for each ticket purchased. Ticket Type must be transferable.

Accepted Credit Cards
Choose the credit cards that can be accepted for ticket purchases. Options include Visa, MasterCard, American Express, Discover, and Visa Checkout (must be enabled).

Donation Settings
Allows guests to make a donation with their purchase or registration. Create a message to be displayed on the registration page, as well as donation amounts.

Archive Event
Archiving an event hides it from the Event Dashboard, even if the option to show all events is selected. Archived events only appear when Dashboard > Date > Only Show Archived is selected. It is not possible to delete an event - archiving allows an event to be made active again, so no information is lost.

 

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